OCT Business Solutions is committed to providing you with the highest levels
of customer service.
OCT Business Solutions
OCT Business Solutions provides a range of services and products to assist
business either directly or through our business partners.
Back to Top
Collection of your personal information from you and other sources
OCT Business Solutions only collects such information as it is necessary to conduct business with you.
OCT Business Solutions and its service providers will only use personal or business information you have supplied in order to:
By completing your OCT Business Solutions Service Agreement form you consent
to our use and disclosure of your personal and business information as outlined
in this privacy statement.
Back to Top
How we use your information
OCT Business Solutions uses the information you supply in many ways necessary for us to do business together: product or service promotion, order fulfilment, customer support and for secure access to OCT websites.
Product or Service Promotion
OCT Business Solutions needs to be able to contact you about product upgrades and new product releases and to inform you of new services relevant to your business, including special offers. (you may, however, notify us at any time that you do not want to receive any marketing communications from OCT Business Solutions)
Order Fulfilment
When ordering products and services, you must provide contact information (such as name and delivery address) and financial information (such as credit-card number and expiration date if you are using this payment method). OCT Business Solutions uses this information to fulfil your order and bill you. If we have trouble processing an order, this contact information is also used to get in touch with you to resolve the problem.
Customer Support
During our interactions with our clients it may be necessary to store, retrieve
and access clients information to assist with current and future customer support
requirements.
Back to Top
Legislative compliance
OCT Business Solutions informs its employees about the importance of confidentiality and customer privacy through its operating procedures, training programs and internal policies. OCT Business Solusiotns will take appropriate disciplinary measures to enforce privacy responsibilities of its employees. If OCT Business Solutions contracts with external service providers to provide service support, OCT Business Solutions will require them to conform to this privacy policy.
The OCT Business Solutions Privacy Statement has been developed in accordance with relevant local and international privacy legislation.
To demonstrate that our privacy policy accords with this privacy legislation,
we are committed to a voluntary self-assessment procedure and, subject to supervision
and inspection by appropriate government agencies.
Back to Top
Correction of problems
If you have any questions or you believe that OCT Business Solutions has not
adhered to this Privacy Statement, please contact the Privacy Officer at our
OCT Business Solutions office. We will then use all commercially reasonable
efforts to promptly determine if there is a problem and take the necessary corrective
action. In the event that you need to update or correct your personal or business
information, you can do so by calling, faxing or mailing changes to your personal
information to OCT Business Solutions office.
Back to Top
Changes to this Privacy Statement
Any changes to this Privacy Statement that may be made from time to time will
be available on the OCT Business Solutions website. You can also obtain a copy
of the current Privacy Statement by either emailing or writing to the privacy
officer at our OCT Business Solutions office.
Back to Top
Contacting OCT Business Solutions
Post: Privacy Officer, OCT Business Solutions, P.O. Box 1067, Niddrie VIC 3042.
Email: info@oct.com.au
Send mail to customer.service@oct.com.au
with questions or comments about this web site.
Privacy Statement
Copyright © 2003 OCT Business Solutions